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General terms & conditions


Terms and Conditions

These Terms of Baardmuts are established and become effective on January 1, 2010.

Article 1 - Definitions

In these conditions shall apply:

1. Entrepreneur: the natural or legal products and / or

remote services to the consumer;

2. Consumer means a natural person not acting in the exercise of professional or business and an agreement

distance with the entrepreneur;

3. Distance contract means a contract under which the company held by a

system for distance selling of products and / or services until the conclusion of the agreement excludes end

use of one or more means of distance communication;

4. Technique of distance communication: means that can be used to conclude a contract,

without the consumer and trader being in the same area have come together;

5. Grace period: The period during which the consumer can exercise his right of withdrawal;

6. Right of withdrawal: the ability for consumers within the cooling-off period of the agreement


7. Day: calendar;

8. Length Transaction: a distance contract relating to a range of products and / or services, which

delivery and / or purchase is spread over time;

9. Durable medium: any means that the consumer or business that enables information to him

personally is directed to store in a way that future consultation and reproduction of the ong MENDED

stored information.

Article 2 - Identity of the entrepreneur

Versmee V.O.F.
trading under the name / names: &


Article 3 - Applicability

1. These general conditions apply to every offer of the entrepreneur and any agreement reached

distance contract between entrepreneur and consumer.

2. Before concluding the distance contract, the text of these general conditions to the

consumer available. If this is not reasonably possible, before concluding the distance

closed, that the general condition n for the entrepreneur to see and at the request of the

consumer as quickly as possible, be sent free of charge.

3. If the distance is electronically closed, notwithstanding the preceding paragraph and before the

distance contract is concluded, the text of these terms and conditions electronically to the

consumer be made available in such a way that the consumer in a simple way

can be stored on a durable medium. If this is not reasonably possible, before

distance contract is concluded, will indicate where the general conditions in electronic

road can be taken and that at the request of the consumer electronically or otherwise

without charge will be sent.

4. In the event that these terms and conditions in addition to specific product or service conditions

apply, the second and third paragraphs shall apply and the consumer in case of

conflicting terms always rely on the applicable provision for him the most favorable.

Article 4 - The offer

1. If an offer has a limited duration or subject to conditions, it explicitly in the


2. The offer includes a complete and accurate description of the products and / or services. The

description is sufficiently detailed to allow a proper assessment of the offer by the consumer to

do. If the contractor uses these images are a true reflection of the

products and / or services. Obvious mistakes or errors in the offer binding on the entrepreneur.

3. Each offer includes such information that the consumer is clear what the rights and obligations, to

acceptance of the offer are attached. This concerns in particular:

o The price, including taxes;

o any costs of delivery;

o how the agreement will be achieved and what actions they require;

o whether to apply the right of withdrawal;

o the method of payment, delivery or performance of the contract;

o The deadline for accepting the offer, or the deadline for adhering to the price;

o the level of the rate of distance communication if the cost of using the technique

distance communication are calculated on a basis other than the basic rate;

o If the agreement after the adoption is filed, how these consumers


o how the consumer before the conclusion of the agreement by him popular acts on the

can obtain information and the way he can recover before the contract is concluded;

o Any language which, in addition to Dutch, the contract may be entered;

o the conduct to which the trader is subject and the manner in which the consumer

conduct electronic form consult and

o the minimum duration of the distance contract in the event of a contract that involves continuous or

regular supply of products or services.

Article 5 - The contract

1. The agreement is subject to the provisions of paragraph 4, concluded at the time of acceptance by the

consumer of the offer and meet the corresponding conditions.

2. If the consumer has accepted offer electronically confirms the company promptly, by

electronic receipt of acceptance of the offer. Until receipt of this acceptance is not

confirmed, the consumer can rescind the contract.

3. If the agreement is created electronically, the trader will take appropriate technical and organizational

measures to protect the electronic transmission of data and he will ensure a secure web environment. If

the consumer can pay electronically, the operator with appropriate safety precautions.

4. The entrepreneur can - within the law - to inform the consumer or his

payment obligations, and of all those facts and factors relevant to a sound

entering into the distance. If the operator under this investigation was justified in

The agreement not to go, he is entitled to a reasoned order or request, or to refuse to

special conditions to implement.

5. The entrepreneur will the product or service to the consumer the following information in writing or in such a way

that the consumers in an accessible manner can be stored in a durable medium,


o a. the address of the establishment of the business location where consumers can lodge complaints;

o b. the conditions and how the consumers of the withdrawal right can be exercised, or

a clear statement regarding the exclusion of the right of withdrawal;

o c. information on existing after sales service and guarantees;

o d. in Article 4 paragraph 3 of these conditions include information, unless the operator this information already on the

consumer before the execution of the contract;

o e. the requirements for terminating the agreement if the agreement has a duration of more than one year or

is indefinite.

6. If the entrepreneur is committed to providing a range of products or services, the provision in the

preceding paragraph shall apply only to the first delivery.

Article 6 - Right of withdrawal upon delivery of products

1. When purchasing products, the consumer can terminate the agreement without giving reasons

decompose for 14 days. This period commences on the day following receipt of the product by or on behalf of


2. During this period the consumer will handle the product and its packaging. He will be the product only

to unpack or use as necessary to assess whether he would prefer to

preserved. If he exercises his right of withdrawal, he will be the product with all accessories and -

if reasonably possible - in its original condition and packaging to return the company, according to the

entrepreneur provided reasonable and clear instructions.

Article 7 - Costs of withdrawal

1. If the consumer exercises his right of withdrawal, will not exceed the cost of return

into account.

2. Ind ien the consumer has paid an amount, the company this amount as soon as possible but no later than

30 days after the return or cancellation, refund.

Article 8 - Exclusion of right of withdrawal

1. If the consumer does not have a right of withdrawal, this can only be excluded by the entrepreneur

entrepreneur submitted clearly in the offer, at least in time for the conclusion of the contract, has stated.

2. Exclusion of the right of withdrawal is only possible for products:

o a. by the entrepreneur to have been made to the consumer's specifications;

o b. that are clearly personal in nature;

o c. which by their nature can not be returned;

o d. that rapidly deteriorate or expire;

o e. whose price depends on fluctuations in the financial market on which the entrepreneur's control;

o f. for individual newspapers and magazines;

o g. for audio and video recordings and computer software that the consumer has broken the seal.

3. Exclusion of the right of withdrawal is only possible for services:

o a. on accommodation, transport, catering or leisure to carry on a certain date or during a

specified period;

o b. the supply with the express consent of the consumer, before the waiting period has


o c. on betting and lotteries.

Article 9 - The price

1. During the period mentioned in the offer prices of the products and / or services

not increased, except for price changes resulting from changes in tax rates.

2. Notwithstanding the preceding paragraph, the business products or services where the services prices are subject to

fluctuations in the financial markets and where the operator has no control, variable prices.

These fluctuations and the fact that any price targets, are the


3. Price increases within 3 months after the conclusion of the contract are only allowed if they

result of legislation or regulations.

4. Price increases from 3 months after the conclusion of the contract are only allowed if the

entrepreneur and has agreed:

o a. they are the result of laws or provisions;

o b. the consumer has the power to terminate at the date the increase takes effect.

5. The supply of products or services mentioned prices include VAT.

Article 10 - Compliance and Warranty

1. The trader warrants that the products and / or services meet the contract, in the offer

specifications, the reasonable requirements of reliability and / or usability and on the date of the

conclusion of the agreement existing legal provisions and / or government regulations.

2. By the trader, manufacturer or importer as a guarantee scheme does not affect the rights and

claims that a consumer in respect of a breach of the obligations of the entrepreneur

against the company to claim under the Act and / or the distance.

Article 11 - Delivery and implementation

1. It will be the utmost respect in receiving and carrying

orders of products and in assessing applications for the provision of services.

2. The place of delivery is the address that the consumer made known to the company.

3. Subject to what is stated in Article 4 of these general terms and conditions, the company will

accepted orders expeditiously but not later than 30 days unless a longer

delivery has been agreed. If delivery is delayed, or if an order is not or only

partially carried out, the consumer receives them no later than one month after the order was placed

has message. The consumer in this case the right to terminate the contract without penalty and right to

Any damages.

4. In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers paid as soon

possible but no later than 30 days after termination, repay.

5. If delivery of an ordered product proves impossible, the trader will attempt to substitute

item available. Later than the delivery will be clear and comprehensible manner reported that a

replacement item is delivered. For replacement items right of withdrawal can not be excluded. The

cost of return shipment are borne by the entrepreneur.

6. The risk of damage and / or loss of products based to the time of delivery to the consumer

the business, unless otherwise expressly agreed.

Article 12 - Term Transactions

1. The consumer may contract for indefinite at any time denounce

the applicable termination rules and a notice of up to one month.

2. A contract for a definite period has a maximum term of two years. If it has been

agreed that the silence of the consumer distance contract will be renewed, the

agreement will continue as a permanent contract and will continue after the notice of

the contract up to one month.

Article 13 - Payment

1. Unless subsequently agreed by the consumer amounts to be paid

within fourteen days after delivery of the goods or in case of a contract to provide a service,

within 14 days after issuance of documents relating to this contract.

2. When selling products to consumers in terms never a prepayment of more

than 50% are stipulated. If payment is agreed, the consumer may not assert any rights

regarding the implementation of the order or service (s) before the advance payment has


3. The consumer has the duty to inaccuracies in the supplied or specified payment immediately to the operator

to report.

4. In case of default by the consumer, the entrepreneur subject to statutory limitations, the right to

advance the consumer reasonable costs to charge.

Article 14 - Complaints The entrepreneur has a well-publicized complaints and deal with a complaint under this complaints procedure.

Complaints about the performance of the contract must promptly, fully and clearly described and submitted to the entrepreneur, after the consumer has found the defects.

Complaints at the entrepreneur within a period of 14 days from the date of receipt. If a complaint is a foreseeable longer processing time, then the trader within the period of 14 days responded with a message confirming receipt and indicating when the consumer can expect a more detailed answer.


Article 15 Additional or different terms

Additional or different provisions of these terms may not be to the detriment of the consumer

and should be recorded in writing or in such way that the consumer in a

accessible way can be stored on a durable medium.


Article 16 Privacy Statement.

We comply with the law Pensoonregristatie and will only use your details for processing and administrative handling of the order. Alternatively, we can still use your information for a mailing from our own company. Your information will not be provided to third parties, unless there is a compelling reason underlying.


Article 17 - Amendments to the General Conditions Baardmuts

Baardmuts may modify these terms at any time.